Last updated: October 2026
The Divine Union (“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect when you visit thedivineunion.net, join a waitlist or our newsletter, contact us, or buy our digital products and design services, why we collect it, how long we keep it, and what rights you have.
By accessing or using our website and Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Services.
1. Information We Collect and Why
We may collect various types of information in connection with your use of our Website, Services and Products, including:
• Waitlist: name, email and the product you’re interested in, to notify you first when it launches and send a small surprise. Legal basis: your consent. Kept until you unsubscribe or 6 months after launch.
• Newsletter: email (and name, if given), to send news, free resources and offers. Legal basis: your consent. Kept until you unsubscribe.
• Contact and inquiry forms: name, email and your message, to reply and prepare quotes. Legal basis: steps requested by you before a contract, and our legitimate interest. Kept for 12 months after our last contact.
• Orders and custom design services: name, email, billing details and order information, to deliver your files or service and issue invoices. Legal basis: contract and legal obligation. Invoices are kept for the period required by law (usually 10 years).
• Security and spam protection: IP address and technical data, processed through Cloudflare Turnstile, to protect our forms from bots. Legal basis: our legitimate interest in keeping the site secure.
• Cookies: see our Cookies Policy.
You can withdraw your consent at any time using the unsubscribe link in our emails or by writing to support (at) thedivineunion (dot) net.
2. Data Collected for Billing Purposes
We collect personal information specifically for the purpose of issuing invoices and complying with legal obligations regarding billing and tax requirements.
This data includes:
This information is used solely to process payments and issue legally compliant invoices, as required by applicable tax laws. The data will be securely stored for the period required by law (usually 10 years) and will not be shared with third parties, except service providers needed to process payments and issue invoices, and where legally mandated.
3. How We Use Your Information
We may use the information we collect in several ways, including to:
Legal basis: we process your data based on your consent (waitlist and newsletter), to perform a contract or take steps you request before one (orders, inquiries and services), to comply with legal obligations (invoicing and tax), and our legitimate interest in keeping our website and forms secure.
4. Security, Sharing and Transfers of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Sharing your information. We share data only with service providers who help us run the website and the shop, such as our hosting provider (Hostinger), our email and newsletter provider, our payment provider and Cloudflare (spam protection). We do not sell your personal data.
Spam protection. Our forms are protected by Cloudflare Turnstile, provided by Cloudflare, Inc. To tell people from bots, it may process technical information such as your IP address and browser details.
International transfers. Some of our providers, such as Cloudflare, may process data outside the European Economic Area, including in the United States. Where this happens, we rely on safeguards such as an adequacy decision or the European Commission’s Standard Contractual Clauses.
5. Retention of Your Information
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your information is no longer needed, we will delete or anonymize it.
Waitlist data is kept until you unsubscribe or 6 months after the product launches. Newsletter data is kept until you unsubscribe. Contact and inquiry data is kept for 12 months after our last contact.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support (at) thedivineunion (dot) net. We will reply within one month.
You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD, www.cnpd.pt), or with the authority of your country of residence. If you live in the United Kingdom, Australia, South Africa, the United States or elsewhere, you may have additional rights under your local law. Contact us and we will handle your request in line with the law that applies to you.
7. Children’s Privacy
Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information.
8. Right to Data Portability
In accordance with the General Data Protection Regulation (GDPR), you have the right to request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format (e.g., CSV). This right enables you to transfer your data to another service provider, where technically feasible, and applies only to data processed based on your consent or a contract.
To request the portability of your data, please contact us at: support (at) thedivineunion (dot) net
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
The Divine Union
Email: support (at) thedivineunion (dot) net
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an updated “Last updated” date. Your continued use of our website and Services after any changes indicates your acceptance of the new terms.
11. Agreement and Consent
Where we rely on your consent, we ask for it clearly, for example with an unticked box on our forms. You can withdraw it at any time.
By purchasing any product from The Divine Union, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Thank you for choosing The Divine Union. I look forward to helping you evolve your brand!
Sara fromThe Divine Union