Effective Date: January 2026
Please read these Terms and Conditions (“Terms”) carefully before purchasing, downloading, or using any digital products or services offered by The Divine Union. By accessing or using my services, you agree to be bound by these Terms.
1. DEFINITIONS
1.1 Digital Products: Refers to downloadable graphic design files such as logos, templates, illustrations, and other digital assets.
1.2 Services: Refers to custom graphic design work, branding services, revisions, consultations, and any other design-related offerings.
1.3 Client: Refers to the individual or entity purchasing or using our digital products or services.
2.2 Custom services include:
2.3 Duration and Pricing: The duration and pricing of custom services vary based on project complexity, scope, and specific client requirements. An estimated timeline and cost will be provided upon project evaluation, but these may be subject to change due to revisions, additional requests, or unforeseen circumstances.
3. ORDERS AND PAYMENTS
3.1 Orders: Orders for digital products can be placed through this website or specific built-in platforms (WordPress, Canva, Adobe, Weebly).
Custom design services require a formal request and confirmation.
3.2 Pricing: Prices for digital products are listed on this website. Custom service pricing will be provided after evaluating the project requirements.
3.3 Payment Terms: Payment for digital products must be made in full at the time of purchase. For custom services, a non-refundable deposit of 25% is required upfront, with the balance payable upon project completion.
3.4 Refund Policy:
• Digital Products: Due to the immediate delivery and digital nature of downloadable files, all sales are final and non-refundable. In accordance with European Union consumer law, by completing your purchase and requesting immediate access or downloading digital content, you explicitly consent to the immediate performance of the contract and acknowledge that you lose your statutory 14-day right of withdrawal.
• Custom Services: Refunds are not available for work already completed. If a project is canceled by the Client before completion, the non-refundable deposit will be retained to cover administrative and preliminary design work.
4. LICENSE AND USAGE
4.1 License for Digital Products: Upon purchase, we grant you a non-exclusive, non-transferable license to use the digital products for personal or commercial purposes, subject to the restrictions outlined below.
4.2 Usage Restrictions:
4.3 Intellectual Property & Ownership:
• Digital Products: All intellectual property rights, copyrights, and ownership of digital products remain exclusively with us. Purchasing a digital product grants you a non-exclusive license for use only, but does NOT transfer copyright or ownership.
• Custom Services: Upon receipt of full payment, we transfer to the Client the copyright and economic exploitation rights for the final custom design deliverables (e.g., final logo design). Unused concepts, draft designs, and preliminary working files remain our exclusive property.
• Trademark & Registration: We do not guarantee that final custom designs (such as logos) are free from similarities to existing trademarks, nor do we perform legal trademark searches. The Client is solely responsible for verifying, registering, and legally protecting the design as a trademark with the relevant intellectual property authorities.
5. REVISIONS AND MODIFICATIONS
5.1 Digital Products: Pre-made digital products are sold as-is and do not include revisions.
5.2 Custom Services: A set number of revisions will be included as outlined in the project agreement. Additional revisions beyond the agreed limit may incur additional charges.
6. DELIVERY
6.1 Digital Products & File Formats:
Download links will be provided immediately upon successful payment. Digital products and deliverables may be provided in AI, EPS, JPG, PNG, SVG, PDF, or ZIP formats, depending on what is specified for each product or service.
6.2 Custom Services:
Deliverables will be provided according to the timeline agreed upon at the start of the project. Delays caused by the client (e.g., late feedback or changes in scope) may affect delivery times.
11. GOVERNING LAWS AND JURISDICTION
11.1 These Terms shall be governed by, and construed in accordance with, the laws of Portugal, without regard to its conflict of law principles.
11.2 If you are a consumer residing in the European Union, you will also benefit from any mandatory provisions of the consumer protection laws of your country of residence. Nothing in these Terms affects your rights as an EU consumer to rely on such mandatory local law provisions.
11.3 Any disputes, controversies, or claims arising out of or in connection with these Terms, including digital products or services purchased, shall be subject to the exclusive jurisdiction of the courts of Portugal. However, if you are an EU consumer, you may also bring legal proceedings in the competent courts of your country of residence.
13. AGREEMENT
By purchasing, downloading, or using our digital products or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Thank you for choosing The Divine Union. I look forward to helping you evolve your brand!